Privacy Policy
At Physioveda Medical Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard our personal data. By accessing our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information from individuals who interact with our medical center, including:
a. Personal Information: This may include your name, contact information (e.g., email address, phone number), date of birth, and other identifying details necessary for patient registration and treatment.
b. Medical Records: We may collect medical history, treatment records, and health-related information to provide you with appropriate healthcare services.
c. Financial Information: For billing purposes, we may collect payment information, insurance details, and related financial data.
d. Website Usage Data: When you visit our website, we may collect non-personal information such as your IP address, browser type, and cookies to enhance your online experience.
2. How We Use Your Information
We use your information for the following purposes:
a. Providing Healthcare Services: Your medical information is used to diagnose, treat, and manage your healthcare needs.
b. Appointment Scheduling: We use your contact information to schedule and confirm appointments.
c. Billing and Payment: Financial data is used for billing and processing payments for healthcare services.
d. Communication: We may use your contact information to communicate with you regarding your healthcare, appointment reminders, and other relevant information.
e. Website Improvement: Non-personal data is collected to enhance our website’s functionality and user experience.
3. Data Security
We employ reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4. Disclosure of Your Information
We may disclose your information under the following circumstances:
a. With Your Consent: We may share your information when you provide explicit consent.
b. Treatment and Healthcare Operations: Your information may be shared among our medical staff for treatment, payment, and healthcare operations.
c. Legal Requirements: We may disclose information when required by law, court order, or government regulation.
d. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering healthcare services and managing our operations.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, and request deletion of your data. If you have questions or wish to exercise your rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. The revised policy will be effective upon posting on our website. We encourage you to review this policy regularly.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at admin@physioveda.ae
We are dedicated to protecting your privacy and ensuring the confidentiality of your information. Your trust in us is essential, and we are committed to maintaining the highest standards of data privacy and security.